Tag: EBACE

EBAA to Produce Future Editions of EBACE

 

Brussels, Belgium & Washington, DC, 19 August 2024 – Today, the European Business Aviation Association (EBAA) and the National Business Aviation Association (NBAA) announced that EBAA has purchased NBAA’s interest in the European Business Aviation Convention & Exhibition (EBACE). With the purchase, EBAA has become the sole producer of all future editions of EBACE, including EBACE2025. Financial terms of the purchase agreement were not disclosed.

“EBACE is well recognised as the premier business aviation event in Europe, bringing together the latest aircraft, newest technologies, industry visionaries and innovators, policymakers and key decision-makers,” said EBAA Secretary General Holger Krahmer. “EBAA is looking forward to building upon this amazing platform, establishing the new EBACE as the leading hub for Europe’s business aviation professionals in ways that reflect the unique nature of business aviation in Europe.”

“NBAA and EBAA enjoy a very strong relationship, forged over decades of working together to promote business aviation in Europe, the United States and around the world,” said NBAA President and CEO Ed Bolen. “We look forward to continuing that relationship as we work together in all aspects of business aviation, including safety, sustainability, innovation, workforce development and security.”

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About EBAA
The European Business Aviation Association (EBAA) is the leading organization for operators of business aircraft in Europe. Our mission is to enable responsible, sustainable growth for business aviation, enhance connectivity and create opportunities. EBAA works to improve safety standards and share knowledge, to further positive regulation and to ease all aspects of closely tailored, flexible, point to point air transportation for individuals, governments, businesses and local communities in the most time-efficient way possible. Founded in 1977 and based in Brussels, EBAA represents +700 members companies, corporate operators, commercial operators, manufacturers, airports, fixed-based operators, and more, with a total fleet of +1,000 aircraft.  Learn more about EBAA.

About NBAA
Founded in 1947 and based in Washington, DC, the National Business Aviation Association (NBAA) is the leading organization for companies that rely on general aviation aircraft to help make their businesses more efficient, productive, and successful. The association represents more than 10,000 company and professional members and provides more than 100 products and services to the business aviation community, including the NBAA Business Aviation Convention & Exhibition (NBAA-BACE), the world’s largest civil aviation trade show. Learn more about NBAA.

EBAA to Produce Future Editions of EBACE

Interview with Christi Tannahill, Textron Aviation’s Senior Vice-President Customer Experience

Who is Christi Tannahill, and what is the most important aspect of your role?

I have dedicated the majority of my career to customer service and support. Prior to my current role at Textron Aviation, I held the position of senior Vice-President of turboprop aircraft and interior design. In this role, I oversaw the development of our popular turboprop platforms and led the interior design team. I assumed the position of senior Vice-President of interior design and engineering in 2016. Currently, as senior Vice-President of Customer Experience at Textron Aviation, I am responsible for the interior design and engineering functions across the entire product lineup of the company.

I am married, with 3 children, and a very proud mother. It’s wonderful to be a proud mother, especially when your children have achieved significant milestones in their education. Having two graduates from college, one from Law school, and one currently in junior high school is a great accomplishment.

Each of my children’s educational journeys is unique and represents their individual efforts and paths to success. As a parent, I have played an essential role in supporting and guiding them along the way. I continue to encourage and nurture my children as they progress through their education.

One of the things I love about my job is that I always say I have the best job in the company. I have the opportunity to work closely with customers throughout the entire process, from market research to delivering the airplane. My responsibilities include marketing events like EBACE and overseeing the organization of these events.

I am also involved in designing both the interior and exterior of our products. It’s a rewarding experience to meet with customers even before they become our customers and then deliver the airplane to them when they take delivery. I am fortunate to have an amazing team that consistently performs exceptionally well.

However, the best part of my job is the ability to build relationships with customers, starting from the interior design phase and listening to their needs all the way through to delivering the final product.

How do you balance the need for aesthetics and functionality in the interior design of Textron Aviation’s aircraft, while maintaining a focus on customer experience?

That’s a great question.

The customers’ visionary board is extremely valuable because it allows us to address their needs effectively. When our customers become part of the team, they have the opportunity to share their preferences without any limitations. They communicate everything they desire to have in the airplane.

For example, I often discuss the idea of having a couch in the cabin as a differentiating factor. However, we also maintain transparency by informing them about the potential cost and additional weight associated with their requests.

This open dialogue is essential for making informed decisions. We utilize the information provided by the customers to understand their priorities. They may quickly realize that certain costs or added weight are not favorable to them, but they acknowledge the importance of certain aspects. Even when dealing with a diverse customer base and customer advisory board, we strive to determine what is best for the airplane in terms of performance, design, and functionality. The feedback provided by our customers ensures that we align our efforts with their desires accurately.

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PJE