Building on its steadfast position leading the luxury hospitality industry, Four Seasons continues to hold the most Forbes Travel Guide Five-Stars of any company worldwide. With a total of 66 Five-Star designations awarded to 45 Four Seasons hotels, 15 spas, and 6 restaurants across its global portfolio, the company is building on its legacy of strength while embarking on its next chapter of growth and continued service excellence.
“I’m incredibly proud to celebrate Four Seasons achievements in this year’s Forbes Travel Guide Awards, a recognition that reaffirms our industry leadership and motivates us on our ambitious path forward as we build from strength to strength,” says Alejandro Reynal, President and Chief Executive Officer, Four Seasons. “This achievement would not be possible without the dedication of our teams around the globe and their commitment to delivering genuine care and personalized service, which is at the heart of the Four Seasons experience and the key to our success.”
For nine consecutive years, Four Seasons has maintained its undisputed leadership in the Forbes Travel Guide Awards, this year welcoming the urban beachfront retreat Four Seasons Hotel Doha as the latest property to achieve the coveted Five-Star status. This year also marks exceptional milestones for Four Seasons Resort Palm Beach, Four Seasons Hotel Boston, and Four Seasons Resort Maui at Wailea, which each celebrate more than 20 impressive years of maintaining their Five-Stars.
Four Seasons renowned legacy of unscripted care, spectacular craftsmanship and personalized service is brought to life each day by more than 50,000 employees worldwide. The fourth annual Employee of the Year Awards by Forbes Travel Guide honours the remarkable staff who displayed standout performance towards not only guests but to their fellow coworkers as well. This year, Kerson Francois, Engineer at Four Seasons Resort Palm Beach, was recognized as a finalist for Forbes Travel Guide’s Employee of the Year.
“Our longstanding leadership in the Forbes Travel Guide Awards is a direct reflection of Four Seasons unwavering commitment to raising the bar, elevating our product, and providing outstanding service to consistently meet the evolving needs of today’s luxury traveller,” says Rainer Stampfer, President, Global Operations, Hotels and Resorts, Four Seasons. “A heartfelt congratulations to Kerson Francois, and all Four Seasons teams around the globe who are celebrating their achievements and this exceptional industry recognition. We look forward to many more years of success as we continue to grow, with an exciting future ahead.”
“The results from Four Seasons in the annual Forbes Travel Guide Star Awards is a testament to the dynamism and excellence of its hotels, resorts, restaurants, and spas around the world, and its ability to deliver the very highest standards of service across every touchpoint,” says Amanda Frasier, President, Ratings, Forbes Travel Guide. “I am pleased to congratulate the teams across the globe for a ninth year of well-deserved success and ongoing leadership in these awards.”
In addition to success in the annual Forbes Travel Guide Star Awards, Four Seasons is growing with intention and solidifying its steadfast commitment to excellence. With a vision to be the most aspirational luxury hospitality and residential brand through genuine and unparalleled service experiences, the company is enhancing and growing its core business of hotels and resorts, expanding its residential portfolio, harnessing the strength of immersive luxury experiences across Four Seasons Jet, Drive, and upcoming Yacht journeys, and showcasing decades of gastronomic excellence across more than 600 original-concept culinary experiences for all to enjoy.
The 45 Four Seasons properties that hold a Five-Star Rating are:
- Four Seasons Hotel Abu Dhabi at Al Maryah Island
- Four Seasons Hotel Amman
- Four Seasons Astir Palace Hotel Athens
- Four Seasons Hotel at The Surf Club
- Four Seasons Hotel Boston
- Four Seasons Hotel des Bergues Geneva
- Four Seasons Hotel Doha
- Four Seasons Hotel Dubai International Financial Centre
- Four Seasons Hotel Firenze
- Four Seasons Hotel George V, Paris
- Four Seasons Hotel Gresham Palace Budapest
- Four Seasons Hotel Hong Kong
- Four Seasons Hotel Istanbul at Sultanahmet
- Four Seasons Hotel Istanbul at the Bosphorus
- Four Seasons Hotel Kuwait at Burj Alshaya
- Four Seasons Hotel London at Park Lane
- Four Seasons Hotel London at Ten Trinity Square
- Four Seasons Hotel Macao, Cotai Strip
- Four Seasons Hotel Madrid
- Four Seasons Hotel New York Downtown
- Four Seasons Hotel One Dalton Street, Boston
- Four Seasons Hotel Prague
- Four Seasons Hotel Ritz Lisbon
- Four Seasons Hotel Riyadh at Kingdom Centre
- Four Seasons Hotel Seoul
- Four Seasons Hotel Toronto
- Four Seasons Hotel Washington, DC
- Four Seasons Resort and Residences Anguilla
- Four Seasons Resort and Residences Jackson Hole
- Four Seasons Resort and Residences Napa Valley
- Four Seasons Resort Bali at Jimbaran Bay
- Four Seasons Resort Bali at Sayan
- Four Seasons Resort Dubai at Jumeirah Beach
- Four Seasons Resort Hualalai
- Four Seasons Resort Lanai
- Four Seasons Resort Maldives at Kuda Huraa
- Four Seasons Resort Maldives at Landaa Giraavaru
- Four Seasons Resort Maui at Wailea
- Four Seasons Resort Mauritius at Anahita
- Four Seasons Resort Palm Beach
- Four Seasons Resort Peninsula Papagayo, Costa Rica
- Four Seasons Resort Punta Mita, Mexico
- Four Seasons Resort The Nam Hai, Hoi An
- Grand Suites at Four Seasons Hotel Macao, Cotai Strip
- Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel
The 15 Four Seasons spas that hold a Five-Star Rating are:
- The Spa at Four Seasons Hotel Hong Kong
- The Spa at Beverly Wilshire, A Four Seasons Hotel
- Palm Beach Spa at Four Seasons Resort Palm Beach
- Ritz Spa at Four Seasons Hotel Ritz Lisbon
- Guerlain Spa at Four Seasons Hotel Montreal
- The Spa at Four Seasons Hotel at The Surf Club
- Spa Mont Blanc at Four Seasons Hotel des Bergues Geneva
- The Spa at Four Seasons Hotel Macao, Cotai Strip
- The Spa at Four Seasons Hotel New York Downtown
- The Spa at Four Seasons Hotel Toronto
- The Spa at Four Seasons Hotel Las Vegas
- Spa at Four Seasons Hotel Philadelphia at Comcast Center
- The Wellness Floor at One Dalton Street, Boston
- Spa and Wellness Centre at Four Seasons Hotel Kuwait Burj Alshaya
- The Spa at Four Seasons Hotel Madrid
The 6 Four Seasons restaurants that hold a Five-Star Rating are:
- Lung King Heen, Hong Kong
- Caprice, Hong Kong
- Sushi Saito, Hong Kong
- Tempura Uchitsu, Hong Kong
- Zi Yat Heen, Macau
- Jean-Georges Philadelphia
To view a complete list of Four Seasons awards and accolades, click here.
Methodology
Star ratings are awarded by a team of anonymous professional inspectors who travel the world to assess hotels, restaurants, spas and ocean cruise ships based on up to 900 objective standards. Star ratings ultimately emphasize quality of service. Five-star properties are defined as “outstanding, often iconic properties with virtually flawless service and amazing facilities.”
About Forbes Travel Guide
Forbes Travel Guide is the only global rating system for luxury hotels, restaurants, spas and ocean cruise ships. Anonymous professional inspectors evaluate based on up to 900 objective standards, with an emphasis on exceptional service, to help discerning travellers select the world’s best luxury experiences. The only way to get a Five-Star, Four-Star or Recommended rating is by earning it through this independent inspection process.